Privacy Policy

Tutorbase ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our tutoring management platform.

2.1 Information You Provide

• Account Information: Name, email address, phone number, and organization details when you create an account.
• Student Data: Student names, contact information, lesson history, and payment records that you enter into the platform.
• Teacher Data: Teacher profiles, availability, qualifications, and payroll information.
• Payment Information: Billing details and payment method information processed through our payment providers.

2.2 Information Collected Automatically

• Usage Data: Information about how you interact with our platform, including pages visited, features used, and actions taken.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Cookies: We use cookies and similar technologies to enhance your experience and gather analytics data.

We use the information we collect to:

• Provide, maintain, and improve our tutoring management platform
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Personalize and improve your experience

We may share your information with:

• Service Providers: Third-party companies that perform services on our behalf, such as payment processing, hosting, and analytics.
• Business Transfers: In connection with any merger, sale, or transfer of company assets.
• Legal Requirements: When required by law or to protect our rights, privacy, safety, or property.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on data protection

We retain your personal data for as long as necessary to provide our services and fulfill the purposes described in this policy. When you close your account, we will delete or anonymize your data within a reasonable period, unless we are required to retain it for legal or regulatory purposes.

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@tutorbase.com.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Our services are designed for use by tutoring centers and educators. We do not knowingly collect personal information directly from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

If you have any questions about this privacy policy or our data practices, please contact us: